Government and Public Sector Training Program

UNE Partnerships offers a range of qualifications from the Public Sector Training Package suited to those employed in a variety of roles across the public sector.

The Certificate IV in Government (Investigation)
Module Outlines


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Develop work priorities (BSBCMN402A)

Participants will learn to develop the skills and knowledge required to effectively plan their own work schedules, to deal with multiple priorities, and to be responsive to workplace needs. Furthermore, the module deals with monitoring and obtaining feedback on their work performance, such as reaching goals and targets. Finally, it looks at being aware of professional development needs for individuals and teams.

Implement operational plan (BSBFLM405B)

Implementing an operational plan involves monitoring and adjusting operational performance, producing short-term plans for the department/section, planning and acquiring resources and providing reports on performance as required. This unit addresses all of these elements.

Implement effective workplace relationships (BSBFLM403B)

This unit covers a wide range of issues and concepts to do with working with others, and developing solid working relationships built on trust. It focuses on collecting, analysing and communicating information with the aim of enhancing team relationships. It discusses the importance of building networks, empowerment and dealing with problems and conflicts.

Manage projects (BSBPMG510A)

This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project.

Encourage compliance with legislation in the public sector (PSPLEGN401A)

This unit overviews the legislation which governs the public sector environment. It will  concentrate on legislation governing public sector employment behavior with reference to assisting others to comply with legislative requirements and how to act on non-compliance.

Investigate non-compliance (PSPREG404A)

This unit covers identification of possible non-compliance and recommendations for ensuing action. It includes initiating a preliminary investigation to confirm non-compliance, and planning, conducting and finalising the investigation. In practice, investigating non-compliance may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, acting on non-compliance, conducting formal records of interview, gathering and managing evidence, etc

Exercise regulatory powers (PSPREG401C)

This unit covers the exercise of powers under the organisation’s enabling legislation, and other relevant legislation for regulation, monitoring, inspection and investigation. It includes establishing regulatory powers, applying enabling legislation, utilising other legislation and standards, and working with other organisations.

Implement workplace safety procedures and programs (PSPOHS401B)

This unit covers implementation of the organisation’s occupational health and safety policies, procedures and programs by those with supervisory responsibilities, to meet occupational health and safety standards.

Produce formal record of interview (PSPREG407B)

This unit covers the competency to conduct and produce formal records of interview with suspects. It includes preparing for the interview, conducting the interview, and completing the record of interview.

Gather information through interviews (PSPREG411A)

This unit covers gathering information through interviews that do not result in a formal record of interview in the legal sense. Interviews may be conducted in a range of locations for a range of reasons. They may be overt or covert. The unit includes preparing for the interview, conducting the interview, and reviewing and correlating interview information.

Gather and manage evidence (PSPREG412A)

This unit covers all activities involved in gathering and managing evidence. It includes planning and activating evidence collection, identifying persons of interest, collecting and storing evidence, and summarising and reporting on evidence.

Advise on progress of investigation (PSPREG418A)

This unit covers ongoing review of activities throughout an investigation to ensure the effective outcome of the investigation. It includes summarising and reporting on the progress of an investigation, identifying and analysing problems and recommending further action.

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