UNE Partnerships offers a range of qualifications from the Public Sector Training Package suited to those employed in a variety of roles across the public sector.
Diploma of Government - Module Outlines
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Use complex workplace communication strategies (PSPGOV512A)
This unit looks at workplace communication for working at the middle management level with internal and external clients, colleagues and other staff. It includes preparing for complex communication, analysing and responding to opinions, presenting a convincing argument, and developing a range of communication strategies.
Monitor and maintain workplace safety (PSPOHS501A)
This unit covers the monitoring and improvement of the organisation's occupational health and safety policies, procedures and programs in the relevant work area to achieve and maintain occupational health and safety standards.
Promote the values and ethos of public service (PSPETHC501B)
This unit covers the responsibility of those in public service to model and encourage in others the highest standards of ethical conduct. It includes promoting ethical standards, assisting staff to avoid conflicts of interest, and modelling and fostering integrity of conduct.
Promote compliance with legislation in the public sector (PSPLEGN501BA)
This unit covers the promotion and modelling of compliance with legislation and related public sector guidelines and procedures, as well as encouraging and assisting others to comply.
Promote diversity (PSPGOV505A)
This unit covers the implementation of workplace strategies to promote diversity through the development of effective and inclusive work practices, and the generation of new ideas to improve the organisation's responsiveness to the community. It includes providing diversity input to strategies, policies and plans, attracting and developing a diverse workforce, and monitoring diversity outcomes.
Provide leadership (PSPGOV511A)
This unit covers achievement of operational results and effective working relationships through leadership, feedback and support of individuals in a workgroup that may exist in the workplace, be formed for a special purpose or project, or consist of community members, volunteers, interagency members, etc. It includes facilitating commitment to objectives and required standards; contributing to the development of a cooperative, high performance workgroup; giving and receiving feedback on performance; supporting and participating in development activities; and providing leadership, direction and guidance in the workgroup.
Facilitate change (PSPGOV514A)
This unit covers facilitation of workplace change in public sector environments where role ambiguity and uncertainty often accompany the change process. It includes planning for the introduction of change, dealing with emerging challenges and opportunities and handling ambiguity in the change process.
Manage performance (PSPGOV519A)
This unit covers supervision and performance management in accordance with the organisation's performance management system. It includes linking individual/workgroup activities to organisational goals, setting performance expectations, measuring performance achievements, and renegotiate performance and development plans.
Support workplace coaching and mentoring (PSPGOV506A)
This unit covers promotion and support for coaching and mentoring in the organisation. It includes developing a coaching/mentoring strategy, establishing a coaching/mentoring framework, implementing and supporting coaching/mentoring, monitoring coaching and mentoring arrangements and consolidating opportunities for further coaching/mentoring.
Undertake research and analysis (PSPGOV504B)
This unit covers research and analysis to develop advice and recommendations. It includes identifying and undertaking research, analysing information and applying the results of analysis, maintaining information systems, and compiling reports from information.
Develop client services (PSPGOV502B)
This unit covers identification of service requirements to meet client needs. It includes analysis of client needs, review of client service, and promotion, development and enhancement of client service.
